In practice
AI-guided optimization on Pro and Enterprise
On the Pro and Enterprise plans, an AI planning agent works alongside the planning engine during each run. At fixed checkpoints, after the problem is prepared and after assignment, routing and repair, it reviews a bounded summary of the plan: task locations and restrictions, tour workloads, route metrics, bottlenecks and the reasons work is still unassigned.
From that review it suggests which tours suit which work, starting assignments and stop orders for the search, and specific work worth another repair attempt. The planning engine weighs these suggestions only among assignments that are already allowed.
The planning engine stays in charge. The AI cannot add work, change vehicles or people, relax time windows, capacity, skills or commitments, or edit the returned routes. Its share of the search time is capped, and if it fails or does not respond in time, planning continues without it. Each run records which suggestions were accepted or rejected.